Reception Manager
DESCRIPTION
- Responsible for coordinating the entire Front and Back-Office operation, in direct support to the Board;
- Front and Back-office service, whenever necessary;
- Training and daily monitoring of the entire Reception Team;
- Ensure efficient and organized communication with the different departments;
- Support in the management of complaints and suggestions;
- Assistance from the Board, in tasks related to the coordination of other departments, whenever necessary.
REQUIREMENTS
- Person with high work ethic, responsible, organized and friendly;
- Strong leadership and teamwork skills;
- Availability to work in rotating shifts;
- Ability to work under pressure;
- Punctuality and attendance.
EDUCATION / PROFESSIONAL EXPERIENCE
- Previous experience in Reception;
- Domain of Portuguese and English languages (spoken and written);
- Knowledge also in other languages (French or German) - preferred.
- Knowledge of PMS HOST and Office tools (Word, Excel and Outlook).
WHAT WE OFFER
- Integration into a solid and expanding hotel group;
- Remuneration compatible with the function performed and the candidate’s experience;
- Possibility of career progression;
- Good working environment.
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